This is a great hour-long overview of the what did and didn't happen at ALA Midwinter in Boston in January 2010. Four techys give their 10 minute overview with a few Q&A's. You will hear about
www.thecopia.com -- a new social e-book platform
www.blioreader.com -- a new ebook platform designed for the visually impaired
Mobile Discovery Tools: MyLibrary, Polaris Mobile PAC, OCLC/Red Laser, Library Thing/Local, SyrsiDynix BookMyne
Augmented Reality -- what it is and how it might be used by libraries
Discovery Systems
Failing to Win -- a cultural shift in viewing failure as a part of success, rather than a negative
Finally, flexibility, deconstruction, serendipity, and community as growing trends in the transition of the library world as well as the world as a whole.
Two final apps: Foursquare and GoogleBuzz
Get your favorite beverage or snack and enjoy! Listen
Tuesday, March 2, 2010
Saturday, January 30, 2010
Laura Moore Cunningham Foundation
The Laura Moore Cunningham Foundation is one of Idaho’s oldest and largest charitable foundations. The Foundation provides over four hundred fifty scholarships to Idaho students at community colleges, technical colleges and universities every year. The Foundation also funds nonprofit organizations throughout the State of Idaho through a competitive grant process every year, strengthening our communities and the state as a whole.
Current Application
Current Application
User Experience -- Not Just a Trend
Steve B in his blog Designing Better Libraries states "... that user experience should be at the foundation of what drives the library to deliver memorable and unique experiences, and that it must become a core guiding strategy for the present and future."
Unlike technology tools and applications (eg., texting, e-books, blogs, email, etc.) which keep changing at a mind-numbing rate, User Experience (UX) is here to stay. People are here to stay. And the focus of the library should be on the UX -- this is what brings 'em back -- creates sustainability -- and generates library supporters. This is one component of a business model that can be adopted by each and every library into their strategic plan and daily work flow.
Create a UX that meets the needs of the community. If it is a quiet place to study and learn ... then create that. If the community needs a social place to congregate, then so be it. This will require the library staff to be very much aware of their community as well as flexible to incorporate the right combination of UX. Be sure though it is the needs of the community that are being met and not just what library staff "thinks" the UX should be. Definitely a challenge ... however, libraries are up to it!
Unlike technology tools and applications (eg., texting, e-books, blogs, email, etc.) which keep changing at a mind-numbing rate, User Experience (UX) is here to stay. People are here to stay. And the focus of the library should be on the UX -- this is what brings 'em back -- creates sustainability -- and generates library supporters. This is one component of a business model that can be adopted by each and every library into their strategic plan and daily work flow.
Create a UX that meets the needs of the community. If it is a quiet place to study and learn ... then create that. If the community needs a social place to congregate, then so be it. This will require the library staff to be very much aware of their community as well as flexible to incorporate the right combination of UX. Be sure though it is the needs of the community that are being met and not just what library staff "thinks" the UX should be. Definitely a challenge ... however, libraries are up to it!
Wednesday, January 20, 2010
User Experience
User Experience as presented by Jesse James Garrett is captured in Lori Reed's blog post on the Learning RoundTable Blog ... I loved the piano staircase! When I was at ALA Midwinter in Boston this week .. I didn't encounter the conversation of user experience too much...seemed to me the conversations still focused on the tools ... not the users... mmmm.... How can you make a routine task fun for your library users?
Simple Advice
On the Learning RoundTable blog, Marianne Lennox posted some basic advice on customer service. Here are her ten points -- go to the blog post to read it all!
- Greet every customer
- Be aware of non-verbal clues
- Listen
- Restate the problem or question
- Be Empathetic
- Provide alternatives to “No”
- Reserve judgment
- Get (back) to them as soon as possible
- Follow your gut instinct
- Thank them for using the library
Monday, December 7, 2009
Friendships and the world of social networking
William Deresiewicz posted an interesting overview of the evolution of friendships from ancient times through to today's world of social networking in Faux Friendships
published in this weeks Chronicle of Higher Education. He begins with "We live at a time when friendship has become both all and nothing at all." and then explores how friendships have evolved, their societal value, and how today's social networking world has diminished its value. Good reading -- good discussion topic.
published in this weeks Chronicle of Higher Education. He begins with "We live at a time when friendship has become both all and nothing at all." and then explores how friendships have evolved, their societal value, and how today's social networking world has diminished its value. Good reading -- good discussion topic.
Saturday, November 21, 2009
My Journey to Library World
The Library Routes Project is intriguing ... and what a great opportunity to contribute... so here goes!
Once upon a time ... oh wait that's another story! My journey begins a long time ago in another lifetime, when I was finishing my college degree. My best friend was staying at the University of Idaho to complete her masters in library science, while I was going forward to be a teacher and "save the world!" However, there was a niggling that started at that time in my brain -- and it kept saying -- library -- library!
I had always been interested in the library and as a young girl had helped my Great Aunt, off and on, at the public library. But still I was young and eager to get going so I did. I taught home economics in a small town in Idaho for about 4 years -- which was a great experience as I created and implemented a new program for grades 7-12, as well as encountered the joy being a coach for girls basketball and volleyball. It was here I met my first husband, and soon after we were married, moved to central Washington state, where I taught school for another 11 years. And interestingly, all that time, there was still the niggling -- library -- library!
In 1986, I took a year's sabbatical from teaching to start my own business and explore the world of technology which at that time was quite quaint! I was fascinated by creating my own programs and the ability to do desktop publishing! This led to the opening of a small writing and editing service. I did this part-time, while teaching full time for a couple of years, then part-time on each job for a couple of years, and finally took the plunge to be on my own, full time. This was a gratifying experience and for the next 15 years my focus. Still, there was that niggling -- library -- library!
One day during this time I returned to the public library for some research and discovered the disappearance of the card catalog! Yikes! I had been so proud of myself for mastering the search tool. I was greatly saddened -- as well as frustrated by the electronic monstrosity that now seemed very daunting!!
A few years later, as fate would have it, I was single again and found the desire to have a "regular pay check". This time I paid attention to the niggling -- library -- library! A part-time, evening circulation position at the local community college opened -- I applied and was offered the job! What excitement! Finally, I was going to be working in a library. Well, the flood gates opened, I blossomed -- and the journey began in earnest!
After working in that position for a short time, the head circulation position opened -- I jumped in with both feet. I was learning and growing in my knowledge about the inner workings of the library and in seventh heaven! I integrated my customer-focused service adopted in my previous career pathways into the new daily routine. Next the cataloging position was available -- once again I jumped into this one with the same fervor as the other two.
Now in my early 50's, I decided it was time to take the plunge -- librarianship is where I need to spend my remaining productive years. So I researched online ALA accredited degree programs and made my choice! Within two years I had a degree and a library job that is utilizing education and business skills that I have acquired over the years. As Continuing Education Consultant for the Idaho Commission for Libraries, I am responsible for ensuring the Idaho library community has access to a virtual buffet of professional development opportunities to meet their current and future needs.
On one hand there is a small sadness for not taking the step sooner -- however, on the other hand, this is such a great time to be a librarian. The opportunity to be a change agent, rather than the one who has to change -- is truly invigorating.
Once upon a time ... oh wait that's another story! My journey begins a long time ago in another lifetime, when I was finishing my college degree. My best friend was staying at the University of Idaho to complete her masters in library science, while I was going forward to be a teacher and "save the world!" However, there was a niggling that started at that time in my brain -- and it kept saying -- library -- library!
I had always been interested in the library and as a young girl had helped my Great Aunt, off and on, at the public library. But still I was young and eager to get going so I did. I taught home economics in a small town in Idaho for about 4 years -- which was a great experience as I created and implemented a new program for grades 7-12, as well as encountered the joy being a coach for girls basketball and volleyball. It was here I met my first husband, and soon after we were married, moved to central Washington state, where I taught school for another 11 years. And interestingly, all that time, there was still the niggling -- library -- library!
In 1986, I took a year's sabbatical from teaching to start my own business and explore the world of technology which at that time was quite quaint! I was fascinated by creating my own programs and the ability to do desktop publishing! This led to the opening of a small writing and editing service. I did this part-time, while teaching full time for a couple of years, then part-time on each job for a couple of years, and finally took the plunge to be on my own, full time. This was a gratifying experience and for the next 15 years my focus. Still, there was that niggling -- library -- library!
One day during this time I returned to the public library for some research and discovered the disappearance of the card catalog! Yikes! I had been so proud of myself for mastering the search tool. I was greatly saddened -- as well as frustrated by the electronic monstrosity that now seemed very daunting!!
A few years later, as fate would have it, I was single again and found the desire to have a "regular pay check". This time I paid attention to the niggling -- library -- library! A part-time, evening circulation position at the local community college opened -- I applied and was offered the job! What excitement! Finally, I was going to be working in a library. Well, the flood gates opened, I blossomed -- and the journey began in earnest!
After working in that position for a short time, the head circulation position opened -- I jumped in with both feet. I was learning and growing in my knowledge about the inner workings of the library and in seventh heaven! I integrated my customer-focused service adopted in my previous career pathways into the new daily routine. Next the cataloging position was available -- once again I jumped into this one with the same fervor as the other two.
Now in my early 50's, I decided it was time to take the plunge -- librarianship is where I need to spend my remaining productive years. So I researched online ALA accredited degree programs and made my choice! Within two years I had a degree and a library job that is utilizing education and business skills that I have acquired over the years. As Continuing Education Consultant for the Idaho Commission for Libraries, I am responsible for ensuring the Idaho library community has access to a virtual buffet of professional development opportunities to meet their current and future needs.
On one hand there is a small sadness for not taking the step sooner -- however, on the other hand, this is such a great time to be a librarian. The opportunity to be a change agent, rather than the one who has to change -- is truly invigorating.
Sunday, November 15, 2009
Transparency & Libraries
An open conversation between Jan Klerk Librarian at City Library of Haarlem Netherlands and Michael from Tame the Web -- talks about the key elements of a transparent library:
1. open communication
2. adapting to change
3. scanning the horizon
And that Library 2.0 comes down to a philosophy of service built on
1. constant change
2. participatory service
3. mindful evaluation
Go to Tame the Web to read more...
1. open communication
2. adapting to change
3. scanning the horizon
And that Library 2.0 comes down to a philosophy of service built on
1. constant change
2. participatory service
3. mindful evaluation
Go to Tame the Web to read more...
Social Technologies & Libraries in 2010
A great blog post by Michael Stephens provides thoughts from both inside and outside the library community as to the future of social media technology. Summarized Michael made the following three predictions from the library community perspective:
1. Social media policies will become more prevalent
Because it is not going away anytime soon, Michael recommends that every library either create and/or refresh its social media policies. His advice includes " work from examples from all realms and take no more than three meetings to hash out the policy and send it on. Things will be changing too fast to meet for weeks or months."
1. Social media policies will become more prevalent
Because it is not going away anytime soon, Michael recommends that every library either create and/or refresh its social media policies. His advice includes " work from examples from all realms and take no more than three meetings to hash out the policy and send it on. Things will be changing too fast to meet for weeks or months."
2. Evaluation will come into its own
Take a step back and see what's working and what's not. Drop things that don't and add ones that do. Some key things to consider during the evaluation process: the newness of the tools, the varying degrees of use by library users and staff and the time/resource saving involved.
3. Libraries will become community leaders in teaching social tools
Those libraries that have taken the step to offer Learning 2.0 or integrated social tools into their services are position to take the next step which according to Michael is—educating governing bodies and their community of users.
See Michael's blog post for further insights.
Thursday, November 5, 2009
Learning to Change ... Changing to Learn
This is a great 5 minute video that provides a lot of food for thought... http://www.youtube.com/watch?v=tahTKdEUAPk
So while thinking of librarians as gate-openers ... how does that impact how we learn to change... and change to learn.
Are we willing to be surprised by discovery of new tools and ideas?
How can we incorporate those new tools and ideas into our lives?
Will we be analytical yet open-minded as we adapt to new ways of learning?
How do you learn? Where do you learn? Why do you learn?
So while thinking of librarians as gate-openers ... how does that impact how we learn to change... and change to learn.
Are we willing to be surprised by discovery of new tools and ideas?
How can we incorporate those new tools and ideas into our lives?
Will we be analytical yet open-minded as we adapt to new ways of learning?
How do you learn? Where do you learn? Why do you learn?
Thursday, October 8, 2009
Gate-Openers
A great article about the changing role of librarians, From Gatekeepers to Gate-Openers, by Steven Bell, can be found in August/September Issue of American Libraries (p. 50). Steven encourages those working in libraries to see gatekeepers as a limited role: making information accessible. When we could be opening the gates, moving from "creating access to resources to creating meaningful relationships with community members." He goes on to express the importance of delivering as well as designing the meaningful experience. I encourage you to read this article and then go forth and design and appropriately deliver a meaningful service! How will you be a gate-opener?
Saturday, September 26, 2009
Lifelong Learning
5 Tips for Lifelong Learning
Posted by mgullett on Sep 7, 2009 on Northwest Central and in Success, August 2009. Excellent suggestions!!!
1) Seek out a mentor – look for someone who exemplifies the lifestyle that you admire and wish to emulate and plan to adapt some of his or her strategies for success.
2) Accept constructive criticism – When someone offers you a suggestion for improvement or reveals holes in your plans, don’t get defensive. Evaluate the input and be grateful for the alternate point of view.
3) Enroll in continuing education – Whether building skills for your industry or your hobby, taking a class can broaden your mind, help prepare you for new endeavors and remind you that you don’t know it all.
4) Join a community -Find a community of people who represent your direction and goals. Join their regular meetings and forums.
5) Ask questions – Even if you’re the boss, don’t be afraid to admit that you still have some things to learn.
Tuesday, August 25, 2009
Day 2 CE Forum 2009
Today started with 7 minute State Reports -- with a timer and a large clock we made it through almost 30 state reports within a couple of hours! Some basic themes including doing more with less $$$, training for all levels: support, management, and trustees, children services, and teen services.
Dr. John Moorman, Director of Williamsburg Library, spoke to the group about the importance of CE for library staff. Lisa Varga, Central Rappahannock Regional Library, spoke to the group about Wow! That's Cool! ongoing technology tools!
Going out to dinner at Christinia Campbell Tavern soon!
Dr. John Moorman, Director of Williamsburg Library, spoke to the group about the importance of CE for library staff. Lisa Varga, Central Rappahannock Regional Library, spoke to the group about Wow! That's Cool! ongoing technology tools!
Going out to dinner at Christinia Campbell Tavern soon!
Monday, August 24, 2009
2009 CE FORUM
This evening was the beginning of the 2009 CE Forum for Continuing Education Consultants from state library agencies throughout the United States. Around 30 consultants are meeting this week in Williamsburg, VA to share success stories, as well as talk about library trends in continuing education and discuss challenges.
Monday evening was a great networking session with Cindy Church, CE Consultant for Virginia State Library -- who also is responsible for organizing this week's event. Virginia State Librarian Sandy Treadway, welcomed the participants. It was also an opportunity to network and renew acquaintences as well as welcome the newcomers.
A great ice breaker used fortune cookies and the creativity of the participants to connect the fortune to what they are doing in their state with CE. Click here to see photos
Here are some key points we will be working on this week:
Monday evening was a great networking session with Cindy Church, CE Consultant for Virginia State Library -- who also is responsible for organizing this week's event. Virginia State Librarian Sandy Treadway, welcomed the participants. It was also an opportunity to network and renew acquaintences as well as welcome the newcomers.
A great ice breaker used fortune cookies and the creativity of the participants to connect the fortune to what they are doing in their state with CE. Click here to see photos
Here are some key points we will be working on this week:
- Communication is more integral today than ever before
- Focus on the positive
- Developing relationships
- Handling people with respect
- CE is a lifelong journey
- Looking forward after agreemennt
- Choosing your attitude
To follow the rest of the week's activity -- check on the CE Wiki
Tuesday, August 18, 2009
Libraries = Learning Organizations Part 2
On August 13, the Idaho Commission for Libraries held its second online conference in the Libraries = Learning Organization series. It was a great success. Go to the Libraries = Learning Organization link to view the archives and handouts.
Golden nuggets and questions from participants:
- We are great self-directed learners, if we need or want to learn it!
- If I stop learning, I am not as bale to help student or faculty.
- Formal online education with required posts and assignments, keeps me focused.
- Learning cohorts really make a difference -- getting together with others to learn / take a class.
- Going to encourage more widespread learning opportunities for our whole team.
- We have to adapt to the teaching styles of others.
- Being aware of my learning style makes me more aware of other's learning styles.
- Supervisors in learning organizations are more like coaches, mentors, leaders.
- Can someone become a self-directed learner if it's not their natural style?
- I wonder how many library staff have a read/write learning style?
- How does my learning style afftect my feelings about online learning?
Growing Learning Champions
Motivation to learn seems to be a constant theme I hear from supervisors and library directors. It is a tough sell, especially if individuals have had a bad "education" experience during their life's journey. Sandra Smith from Denver Public Library has posted great strategies for growing learning champions! Here are a few:
- Do get out of your cubicle and talk learning and training with anyone and everyone!
- Do involve staff at all levels, inviting them to contribute and participate.
- Do provide support for those who participate in training.
- Do use and promote training as a development opportunity for staff.
- Do publicize what's going on in your world.
And there is more, just check out Growing Learning Champions at Denver Public Library to see how you can grow learning champions at your library!
I would like to add ... don't forget to celebrate yours and others learning accomplishments! Balloons, chocolate, or alohas ... all work well to bring recognition to the importance of learning.
Sunday, July 26, 2009
ALA 2009 -- Recommended Presentations
In reviewing the workshops that were presented at the 2009 ALA conference in Chicago, here are my recommendations for content review:
Cataloging Digital Media Back to the Future -- Practical information on descriptive cataloging of digital media: DVD-Video, Blu-Ray Discs, DVD-Audio, DualDisc, DVD-ROM, Playaways, and Streaming Media.
Cataloging Digital Media Back to the Future -- Practical information on descriptive cataloging of digital media: DVD-Video, Blu-Ray Discs, DVD-Audio, DualDisc, DVD-ROM, Playaways, and Streaming Media.
Wednesday, July 15, 2009
CE & SOLO Librarian
The March 2009 issue of the One-Person Library newsletter provided as its swan song a list of many resources for those of you who find yourself in such a situation! The important thing to remember is you are not alone -- there is a wealth of information available at your fingertips. Here are just a few you might consider reviewing:
Books on Solo Librarianship
Managing the NEW One-Person Library (1992) by Guy St. Clair and Joan WilliamsonThe Essential OPL 1998-2004 by Judith A. Siess
Blogs
Lone Wolf Librarian http://lonewolflibrarian.wordpress.com/
The Solo Librarian http://sololibrarian.blogspot.com/
The Corporate Librarian http://thecorporatelibrarian.com/
OPL Plus http://opls.blogspot.com/
Wikis
http://wiki.sla.org/http://wiki.sla.org/display/Toronto/Solo+Librarians
Websites/Organizations
SOLO Librarian Division, Special Libraries Association http://units.sla.org/division/dsol/
Other
Solo Librarianship: Unique Challenges and Opportunities for New Librariansby Kristina Keogh http://www.liscareer.com/keogh_solo.htm
PART 3: “Influence Pyramid” and the Solo Librarian…03.02.09 http://lonewolflibrarian.wordpress.com/2009/03/02/the-solo-librarian-and-the-influence-pyramid030209/
Books on Solo Librarianship
Managing the NEW One-Person Library (1992) by Guy St. Clair and Joan WilliamsonThe Essential OPL 1998-2004 by Judith A. Siess
Blogs
Lone Wolf Librarian http://lonewolflibrarian.wordpress.com/
The Solo Librarian http://sololibrarian.blogspot.com/
The Corporate Librarian http://thecorporatelibrarian.com/
OPL Plus http://opls.blogspot.com/
Wikis
http://wiki.sla.org/http://wiki.sla.org/display/Toronto/Solo+Librarians
Websites/Organizations
SOLO Librarian Division, Special Libraries Association http://units.sla.org/division/dsol/
Other
Solo Librarianship: Unique Challenges and Opportunities for New Librariansby Kristina Keogh http://www.liscareer.com/keogh_solo.htm
PART 3: “Influence Pyramid” and the Solo Librarian…03.02.09 http://lonewolflibrarian.wordpress.com/2009/03/02/the-solo-librarian-and-the-influence-pyramid030209/
Monday, July 13, 2009
Fair Use / Copyright Tools
Here are some great e-tools regarding "Fair Use / Copyright" usage. Produced by the American Library Association Office of Information Technology Policy" they are online and available 24-7! So next time you have a burning "fair use" question, run it through the steps and you will have an answer -- one you can print a hard copy of the results -- in no time at all!
Tools include:
Fair Use Evaluator
Exceptions for Instructors in Copyright Law
Public Domain
Section 108 of the CopyrightCode
Tools include:
Fair Use Evaluator
Exceptions for Instructors in Copyright Law
Public Domain
Section 108 of the CopyrightCode
Summary of Web Tools
WebTools4U2Use -- http://webtools4u2use.wikispaces.com/Webtools4U2Use "The purpose of this website is to provide a place for K-12 school library media specialists to learn a little more about web tools that can be used to improve and enhance school library media programs and services, to see examples of how they can be used, and to share success stories and creative ideas about how to use and integrate them. Hundreds of free and inexpensive web tools are available for school library media specialists to use that can make us more productive, valued, and, perhaps, more competitive."
It is a great compilation....
It is a great compilation....
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