An open conversation between Jan Klerk Librarian at City Library of Haarlem Netherlands and Michael from Tame the Web -- talks about the key elements of a transparent library:
1. open communication
2. adapting to change
3. scanning the horizon
And that Library 2.0 comes down to a philosophy of service built on
1. constant change
2. participatory service
3. mindful evaluation
Go to Tame the Web to read more...
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